Protocase Inc

Full-Time

Weekdays

Description

Linux System Administrator

Location: Sydney, NS
Term: Permanent, Full Time (40 hours per week), Days 
Anticipated Start Date: ASAP
Type: In-Office Only

Are you an IT professional or recent graduate looking for a role that’s both technically challenging and people-centered, right here in Cape Breton? Do you want to work somewhere that values your technical knowledge and encourages you to build genuine connections with both customers and teammates? At 45Drives, we know that effective communication is key to success. We’re looking for someone ready to bring both their technical skills and a positive, customer-oriented mindset to our team.

At 45Drives, you'll tackle some of the biggest storage problems facing companies around the world. Join us, and let's embark on this journey of innovation together.

Why 45Drives?

• Revolutionary Impact: Join a company that has transformed the data storage industry.
• Positive Culture: Be part of a team that fosters a supportive and respectful workplace, where everyone contributes to common goals.
• Competitive Compensation: Enjoy a comprehensive benefits package, including medical, dental, and a pension plan.
• Ideal Location: Live and work in Cape Breton, a community with quick commutes, affordable homes on generous plots of land, beautiful scenery, and friendly people.

About 45Drives

We create big, strong, fast storage solutions that allow our customers to manage their storage needs and scale as they grow—all at a fraction of the cost of legacy enterprise storage or cloud. We are 'new enterprise,' providing enterprise-level solutions under an open-platform/open-source model. We work with some of the most innovative companies in the world and some of the most well-known YouTube influencers. Our marketing blends cutting-edge video and social techniques with state-of-the-art account-based marketing.

Learn more about us at www.45drives.com.

About the Opportunity 

As a Linux System Administrator, you will represent 45Drives as one of our Data Storage Specialists. You'll be the go-to person for customers, solving technical issues and building strong relationships. It’s all about using your expertise to solve problems and educate customers! In this role, you will:

• Manage customer inquiries through our service ticket system, ensuring clear and timely communication.
• Diagnose and resolve hardware, software, and network issues with a customer-focused approach.
• Apply critical reasoning to understand and solve diverse customer challenges.
• Develop technical documentation and customer resources to enhance service quality.
• Troubleshoot network components (bonding, subnetting, routing) to ensure reliable customer experiences.
• Configure and maintain high-performance storage systems using Linux commands and ZFS.
• Collaborate with the team on process improvements to meet both customer and internal needs.
• Ensure data security, backups, and system integrity to build and maintain customer trust.
  

In this role, you'll have the chance to make a real impact, tackling new challenges every day while helping our customers succeed. Whether you’re troubleshooting a configuration issue or creating a valuable knowledge resource, our ideal candidate brings a balance of technical expertise and a passion for exceptional customer service who enjoys working with people. Graduation from an IT related program or field or relative experience required. 

About the Benefits 

At 45Drives, we believe in rewarding hard work and dedication. Besides a total compensation package ranging between $44,600 and $70,310 (for 40 hours per week and dependent on your experience level), you'll also enjoy the following benefits:

 Training and Growth: We are proud to offer leadership development and skills training opportunities to support your career progression.

 Comprehensive Health Care Plan and Retirement Savings Plan: Medical, Dental, Life Insurance, Group Insurance, and an employer-matched Registered Retirement Savings Plan after six months of employment.

 Wellness Initiatives & YMCA Gym Membership: Enjoy access to a cost-shared YMCA membership after three months and participate in wellness committee events like skiing, skating, wildlife park visits, and more!

 Vacation: Start with two weeks of vacation, increasing to three weeks after three years and four weeks after five years.

 Social Events: Participate in exciting social gatherings such as holiday parties, Company-wide visit to Hank's Family Farm, office trick-or-treating, Protojams, weekly team lunches and more!

 Rewards & Recognition: Celebrate achievements with programs like Performer of the Month, periodic event ticket giveaways (Hockey Games, local university sporting events, etc.) and other company-wide recognition initiatives to show appreciation for your contributions.

Countless Community Discounts: Take advantage of exclusive discounts at local shops and restaurants.

 Immigration Support: Protocase proudly supports many employees with their immigration applications under the AIP.

 Lifestyle of Cape Breton, Nova Scotia: Experience breathtaking hiking trails, stunning beaches, golf courses, skiing, live music, and a vibrant community—blending nature, innovation, and culture.

Join Us Today!

We understand the unique challenges faced by IT professionals in today's corporate landscape. It can be disheartening to work for companies that don't prioritize their employees' well-being or offer opportunities for professional development. At 45Drives, your growth is integral to our business's success. Together, let's create success stories. Take the first step by applying today!

Don't take our word for it—here's what our current team members have to say:

"45Drives strives to provide leaders with the tools and training they need to operate well within the company culture. We all have the same ethical guidelines and follow a similar structure, but we are also encouraged to tailor our approach to each team member. At the end of the day, people are different and they should be treated as such."

"It feels like my opinion actually matters when issues or ideas are brought up. My direct supervisor has always been there for help and guidance along the way."

"Other companies tell down the chain, whereas we have a listen upwards mentality. We don’t have Managers and Directors, we have true Leaders who not only want the organization and customers to excel, but all of our employees too."

Location Information

Community

Sydney

County

Cape Breton Regional Municipality

Province

Nova Scotia

Country

Canada

Opportunity Information

Employer

Protocase Inc

NOC Code

—

Experience Required

Yes

Available Openings

—

Pay Type

Salary

Pay Period

To be Determined

Remuneration Per Pay Period

Estimated Weekly Hours

—

Start Date

—

End Date

—

Language

—

Posted on

November 20th 2024

Expires

December 20th 2024