Employment - Guest Services Attendant

Guest Services Attendant

Cape Smokey


Weekdays Weekends Evenings Shift Holidays


Cape Smokey is located on Cape Breton Island, the # 1 ranked Island in North America. A storied land with more tales to be written. Rich in natural beauty, with a deep sense of cultural roots, Cape Breton Island is known for its warmth and generous need to share it with the world. Locals know it’s a place for all seasons; Now it’s your turn to see for yourself.

Job Summary:

Cape Smokey is seeking a highly motivated, enthusiastic Guest Services attendant to guide visitors through the guest experience.  A guest services attendant is an outgoing storyteller who navigates guests throughout the resort, assisting with ticket sales, rentals and the gondola lift.  Guest services attendants are outdoor enthusiasts and natural ambassadors for the year round snow resort experience, embodying the lifestyle and inspiring others.  Whether it's winter or summer, you understand there is an experience for everyone.  



  • Be knowledgeable of Cape Smokey and inform guests of resort experiences;

  • Answer questions on resort and area

  • Previous experience in guest services an asset

  • Experience handling and counting cash

  • Ability to understand and apply safety rules

  • Ability to keep space clean and hazard free

  • Maintain understanding of all guest amenities



  • Problem solving

  • Solutions oriented

  • Customer focused

  • Integrity

  • Accountability



  • FREE Season Pass to ski/snowboard

  • Training sessions

  • Discounts on food

  • Discounts in retail store

  • Deals on ski and snowboard equipment

  • Staff accommodation for qualified candidates

  • Uniform provided


We offer accommodations, food and other discounts, winter passes and benefits for full time year round employees.


Come Live, Work and Play at Cape Smokey!

How To Apply

Cape Smokey will be accepting applications for this position via the Cape Breton Job Board. Applicants will need to first create a complete account before applying directly through this page.

Intended Audience

This employment opportunity is open for: Canadian, Permanent Residents, and Temporary Residents who are able to work for any employer in Canada (Study Permit and Open work permit holders).

Only applicants who are authorized to work in Canada will be considered.

Location Information
Ingonish Beach
Victoria County
Nova Scotia
Opportunity Information
Cape Smokey
NOC Code
Experience Required
Available Openings
Pay Type
Pay Period
To be Determined
Remuneration Per Pay Period
Estimated Weekly Hours
Start Date
June 26th 2023
End Date
Posted on
April 6th 2023
February 29th 2024