Employment - IT Supervisor
IT Supervisor
Protocase Inc
Full-Time
Weekdays
Description
Location: Sydney, Nova Scotia, Canada
Term: Full Time
Anticipated Start Date: As soon as possible
Type: In Office
Full transparency: we work a little differently around here.
This isn’t just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that’s just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?
At Protocase, your ideas don’t just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you’d want to be a part of and help grow?
Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet.
About Us: Protocase & 45Drives
Protocase and 45Drives are sister companies working together to transform how engineers, innovators, and organizations bring big ideas to life. At Protocase, we specialize in custom sheet metal enclosures, panels, and precision parts—crafted with speed, quality, and ingenuity for some of the brightest minds in science, technology, and engineering. Born from this same spirit of innovation, 45Drives is reshaping the data storage industry by offering cutting-edge, open-source storage solutions that are powerful, affordable, and built to scale.
While our products may be different, our approach is the same: We work differently. We challenge convention, move fast, collaborate deeply, and make the impossible possible. If you’re looking for a role where your contributions matter and your ideas are valued, you’ll thrive here.
Learn more about us here:
https://workdifferently.info/
About the Opportunity
We’re looking for a hands-on, forward-thinking IT Supervisor to lead a growing team and keep our technology environment resilient, secure, and high-performing. You’ll step into a pivotal leadership role with real impact.
Some key responsibilities include:
- Lead and mentor a capable IT team, fostering a culture of ownership, initiative, and continuous improvement.
- Take full accountability for the architecture, performance, reliability, and evolution of IT systems across the organization.
- Make strategic decisions on infrastructure, security, and system design in alignment with business goals.
- Champion a proactive approach to IT—identify and implement improvements before problems arise.
- Act as a key point of contact for all technology-related decisions and cross-department collaboration.
- Ensure reliable uptime, effective helpdesk performance, and robust data security measures.
- Coach and develop IT team members while holding yourself and others to a high standard.
About You
Our ideal candidate is a confident, people-first leader who is driven to take ownership and make things better every single day. You are accountable, solution-oriented, and not afraid to make the tough calls. Here’s what you’ll need to succeed:
Education:
- A degree or diploma in Computer Science, Information Systems, or a related field is an asset—but what matters most is your real-world experience and ability to lead.
Experience:
- 2+ years in IT roles, including at least 2 years in a leadership or supervisory capacity.
Skills:
- A leadership style grounded in clarity, follow-through, and accountability.
- Experience managing change and leading teams through transitions or upgrades.
- Strong interpersonal skills and ability to coach, support, and motivate a team.
- Hands-on knowledge of IT systems, infrastructure, networking, and cybersecurity.
- Excellent prioritization and decision-making under pressure.
- Excellent written and verbal communication skills.
- Self-motivated, resourceful, and results-driven with a strong sense of ownership.
- Solutions-oriented mindset with a drive to improve systems and processes.
Why You’ll Love Working With Us
At Protocase and 45Drives, we believe in recognizing and rewarding hard work and dedication.
Our starting annual total compensation package—including base salary and performance incentives—ranges from $70,000 to $90,000 CAD, depending on experience.
In addition, you can look forward to:
- Training and Growth: Leadership Training and skills development opportunities, as well as regular coaching and opportunity for growth.
- Comprehensive Health Care Plan and Company RRSP: Medical, Dental, Life Insurance, and Group Insurance benefits as well as a Registered Retirement Savings Plan at 6 months of full time employment.
- Community Discounts: Enjoy discounts at local shops and restaurants.
- YMCA Membership: Access a cost-shared YMCA membership and a Pension Plan after three months of employment.
- Vacation: Two weeks of vacation, increasing to three weeks after three years, and four weeks after five years.
- Social Events: Regular social events, including seasonal parties and monthly lunches.
- Lifestyle of Cape Breton, Nova Scotia: Live in a community with quick commutes, affordable homes on generous plots of land, beautiful scenery, and friendly people—a lifestyle that marries nature with a vibrant culture.
Ready to Join Us?
If you’re excited about the opportunity to make a real impact in the world of custom manufacturing, we want to hear from you. Apply today and let’s start this journey of innovation together!
How To Apply
Protocase Inc will be accepting applications for this opportunity via their Human Resource Information System (HRIS), or other external site. Please follow the link and the instructions below carefully. Failure to do so may result in disqualification.
Willing to hire International Applicants
This employment opportunity is open for qualified and eligible opportunity seekers domestically and internationally.
Applications will be considered regardless of working status in Canada.
Location Information
- Community
- Sydney
- County
- Cape Breton Regional Municipality
- Province
- Nova Scotia
- Country
- Canada
Opportunity Information
- Employer
- Protocase Inc
- NOC Code
- —
- Experience Required
- Yes
- Available Openings
- 1
- Pay Type
- Salary
- Pay Period
- Bi-Weekly
- Remuneration Per Pay Period
- $3462.00/bi-weekly (to be negotiated)
- Estimated Weekly Hours
- —
- Start Date
- September 8th 2025
- End Date
- —
- Language
- English
- Language Proficiency Level
- Posted on
- August 28th 2025
- Expires
- September 30th 2025