New Dawn

Full-Time Permanent

Weekdays On-Call

Description

Human Resources Coordinator
Permanent, Full-Time
Salary: $50,000-$56,000 annually

Job Purpose

The Human Resources Coordinator is responsible for the day-to-day execution and coordination of Human Resources operations at New Dawn. Acting as the primary point of contact for employees and managers, this role ensures that recruitment, onboarding, employee relations, and HR programs are delivered consistently, accurately, and in compliance with organizational policy and legislation.

This role is responsible for executing HR processes and ensuring all required documentation, inputs, and follow-through are complete, while working in close partnership with the Human Resources Systems Specialist who maintains the systems and workflows that support this work.

Primary Area of Responsibility

Human Resources Policy & Records Management; Talent Acquisition; Onboarding & Offboarding; Talent Management; Employee & Labour Relations; Workplace Health & Safety; Benefits & Pension Administration

Duties and Responsibilities

Human Resources Policy & Records Management

• Policy, program and tool implementation, and administration
• Develop, distribute, communicate, and provide interpretation and guidance on policies, programs, and tools
• Maintain and update policies, programs and tools in compliance HR policies and legislative requirements
• Maintain policy acknowledgements, ensure policy adherence, and track compliance
• HR file management including organization, filing, recording, indexing and tracking compliance to ensure audit-ready file management
• Maintain accurate records and ensure all required documentation and compliance tracking is complete within established systems
• Ensure all employee data, documentation, and changes are accurately completed and submitted within HR systems in a timely manner
• Drafting and distributing letters and communications for management and/or staff as required
• Collaborate with the Human Resources Systems Specialist to ensure policies and programs are accurately reflected in system workflows and SOPs

Talent Acquisition

• Job description development, review, and update
• Job posting development and management of candidates and competition files
• Recruitment process coordination in collaboration with hiring managers
• Selection tool development, approval, and selection support (as needed)
• Prepare and distribute offer packages

Onboarding & Offboarding

• HR personnel file initiation
• General orientation including all required paperwork
• Resources, equipment, and access provision
• Benefits and retirement savings enrolment
• Ensure all onboarding activities are complete and required items provided to the employee at the start of employment
• Coordinate employee exits including exit interview process, documentation, system updates, and removal of access
• Ensure all offboarding activities are complete and required items returned to the employer at the end of employment

Talent Management

• Liaise with internal committees to ensure alignment and resource allocation (i.e. SEJAT, Wellness Committee, JOH&SC)
• Provide advice/support for management on request related to performance concerns, lead investigations as warranted
• Coordinate and administer formal performance processes (i.e. bi-annual performance reviews, performance improvement plans, etc.)

Employee & Labour Relations

• Coordinate and support employee relations processes, including documentation, in alignment with policy and collective agreements
• Provide guidance and support to managers on employee and labour relations matters, policy and collective agreement interpretation escalating complex or high-risk matters as required
• Support and/or coordinate complaint/allegation, and grievance investigations, escalating complex or high-risk matters as required
• Support collective bargaining, as required

Workplace Health & Safety

• Coordination and administration of OH&S programs, including documentation, tracking, and reporting
• Coordination of the incident management system ensuring compliance with requirements and ensuring a closed-loop communication system is complete prior to closing files
• Lead NDE JOH&SC and Sub-Committees ensuring consistency and alignment across the organization

Benefits & Pension Administration

• Administration of employer led benefits programs, group health benefits programs including health spending accounts, and retirement savings programs
• Liaise with and provide annual reporting with benefits and retirement savings providers on behalf of the organization

Other Duties & Responsibilities

• Participate in internal team meetings as required
• Look for potential improvements and help implement solutions
• Maintain quality, safety and the confidentiality of employees, clients, and volunteers
• Maintain professionalism, tact, diplomacy, and sensitivity so as to portray New Dawn in a positive manner, consistent with its values and vision
• Update job knowledge by participating in educational opportunities, engaging in professional networks, and participating in professional organizations
• Respond to the needs of others with effective communication, mutual respect, and consistent follow through to build trust and workplace relationships
• Promote the mission and values of New Dawn both internally and externally
• Other duties as assigned

Core Competencies

• Servant leadership
• Ethics and integrity 
• Client and community-focused
• Initiative and problem solving    
• Accountability and dependability 
• Strong oral and written communication
• Teamwork and collaboration     
• Detail orientation  
• Adaptability

Qualifications

• Bachelor’s degree, or post-secondary education in Human Resources Management, Business Administration, or a related field
• Chartered Professional in Human Resource Professional (CPHR) designation is considered an asset
• Minimum two (2) years relevant human resources and administrative experience with strong knowledge of HR and Canadian Labour laws
• Experience providing coaching, guidance and advising on organizational and legislative policy
• Exceptional organizational skills with a demonstrated ability to design, implement, and maintain structured tracking systems that ensure all tasks, documentation, and follow-ups are completed accurately and consistently
• Demonstrated ability to manage processes using “closed loop” execution from initiation through to completion, ensuring all steps, required actions, documentation, and follow-ups are completed
• Demonstrated ability to manage multiple concurrent priorities while maintaining accuracy, organization, and clear tracking of all outstanding tasks and deadlines
• Strong attention to detail with proven ability to manage high-volume, multi-step processes (e.g., onboarding, benefits enrollment, payroll inputs) with accuracy and consistency.
• Compassion, empathy, diplomacy, and problem solving
• Experience working with and advocating for vulnerable populations
• Ability to work independently, as part of a team, and with guidance
• Exceptional attention to detail and verbal and written communication skills
• Ability to work effectively with others toward shared goals 
• Highly organized and ability to work well under pressure
• Proficiency with Microsoft suite of programs and applications
• High level of integrity, confidentiality, and accountability
• Understands servant leadership and community-centricity

Work Conditions

• Use of desktop computer and peripherals  
• Interaction with employees, volunteers, management, clients, residents, tenants, participants, visitors, and the general public
• Travel may be required
• Overtime may be required; working evenings/weekends as needed
• Environment can be busy and/or noisy at times

AIP Employer

New Dawn is proud to be an Atlantic Immigration Program (AIP) employer. This means that New Dawn has been approved as an AIP employer and, as such, can endorse the AIP-PR application of an eligible employee.

Note: employees are responsible for verifying that the employment position/category is eligible under the AIP program, or any other immigration program/stream for which they intend to seek the support/endorsement of New Dawn.

Compensation Package

Salaried Employee Compensation Package 

New Dawn Enterprises believes in supporting the well-being of its employees and, in service of this, has created the following compensation package for permanent, salaried employees of New Dawn Enterprises, in addition to their salaries.

Group Health Group Benefits: Medical, Dental, Life Insurance

New Dawn offers its employees group benefits provided by Group Health. Fifty percent (50%) of these benefits are paid by the employer, except for Long-Term Disability benefits which are fully (100%) paid by the employee. The plan also includes a component for Life Insurance, Accidental Death and Dismemberment (AD&D) and Vision Care. Dependent life is also included.

Self-Directed Registered Retirement Savings Plan

Employees may choose to begin participation in New Dawn’s Self-Directed RRSP plan after completion of three (3) months of employment. Employees may contribute up to 5% of their gross salary, deducted from their pay cheque. This is matched by the employer to a maximum of five percent (5%).

Reduced Hours Work Week

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human wellbeing, New Dawn has adopted a Reduced Hour Work Week. All full-time salaried employees are required to be in the office for 32 hours per week. These hours can be worked over four or five days. At the start of employment, a schedule will be drafted that meets both the needs of the company and the employee.

Professional Development

New Dawn acknowledges and is committed to the ongoing professional development and lifelong learning aspirations of its staff. The acquisition of new position-relevant skills and perspectives by employees creates a stronger, more informed, and modern organization.

Employees are strongly encouraged to research and outline education and/or professional development opportunities to discuss with their manager in the creation of their work-plan.

Paid Holidays

New Dawn observes thirteen (13) public holidays and other days for which staff will be paid. They are: New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving Day, Remembrance Day, Christmas Day, Boxing Day

In the spirit of family, the President reserves the right to close the office between Christmas and New Year’s to enable employees to spend time with their families. This option will be reviewed, and a decision made annually depending on operational requirements. These non-statutory days will have no impact on employee vacation time.

Paid Vacation

All new employees entering the organization as a salaried employee will earn 15 days of paid vacation during the annum.

Mental and Physical Health Days 

Employees will be entitled to seven (7) days paid leave at the beginning of each calendar year. This can be carried forward to a maximum of fifteen (15) days total. It can be used for physical and metal wellness/illness and appointments for the employee or their family members.

Employee and Family Assistance Plan (EFAP)

New Dawn’s Group Benefits Plan also includes the provision of an Employee and Family Assistance Program. The Employee and Family Assistance Program (EAP) is a support system that employees and their families can turn to for confidential help with stress, anxiety and depression, family and relationship issues, addictions, legal and financial difficulties, health and nutrition concerns and workplace and career difficulties. The program is confidential and optional and is available 24 hours a day, 7 days a week.

Café Marie Discount

Employees of New Dawn Enterprises can take advantage of a 20% discount at Café Marie, located in the Eltuek Arts Centre.

Years of Service

The Years of Service Recognition Program recognizes and rewards the service of New Dawn employees at milestones in their careers. All permanent full-and-part-time New Dawn employees are eligible to receive the Years of Service award.

STAR Program

New Dawn is proud to recognize and reward the excellent work and achievements of its employees. Managers at New Dawn will be given an annual budget to provide ongoing and immediate recognition to their direct reports throughout the year.

Corporate YMCA Membership Program

In an effort to create more opportunity for staff health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership gives staff a 12% discount on the cost of membership, additionally New Dawn pays half the cost of an individual discounted membership.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Location Information

Community

Sydney

County

Cape Breton Regional Municipality

Province

Nova Scotia

Country

Canada

Opportunity Information

Employer

New Dawn

NOC Code

Human resources professionals (11200)

Experience Required

Yes

Available Openings

1

Pay Type

Salary

Pay Period

To be Determined

Remuneration Per Pay Period

Estimated Weekly Hours

—

Start Date

May 25th 2026

End Date

—

Language

English

Language Proficiency Level

Posted on

April 27th 2026

Expires

May 8th 2026