Highland Landscapes for Lifestyle

Full-Time

Weekdays

Description

Administration, Sales & Client Support Coordinator

Position Overview

Highland Landscape + Design is looking for an organized, client-focused professional to support day-to-day administration, sales coordination, and client communication.

This role is the operational backbone of the office — helping keep projects moving, clients informed, schedules organized, and the business running efficiently from first inquiry through project completion.

The ideal candidate is professional, detail-oriented, personable, and comfortable working in a fast-paced design-build environment where priorities can shift quickly during the construction season.

Core Responsibilities

Administration & Office Coordination

• Manage incoming calls, emails, and client inquiries
• Coordinate calendars, meetings, consultations, and site visits
• Prepare proposals, contracts, project documentation, and client packages
• Maintain organized digital and physical filing systems
• Support project scheduling and internal coordination between office and field staff
• Assist with permit applications, supplier communication, and document collection as required
• Maintain CRM, contact lists, and project records

Sales & Client Support

• Act as a first point of contact for prospective and existing clients
• Assist in managing leads, inquiries, and follow-up communication
• Coordinate consultation scheduling and client onboarding
• Support preparation of estimates, presentations, and design packages
• Help maintain a high level of client communication throughout project delivery
• Assist with social media coordination, website updates, and marketing support as needed
• Help strengthen overall client experience and brand presentation

Operational Support

• Assist ownership and project management with day-to-day operational coordination
• Support procurement tracking, material coordination, and supplier communication
• Help maintain office systems, templates, and workflow consistency
• Identify opportunities to improve organization, efficiency, and communication processes

Qualifications

• Strong organizational and time management skills
• Excellent written and verbal communication
• Professional, positive, and client-focused demeanor
• Comfortable managing multiple priorities simultaneously
• Experience with Microsoft Office, Google Workspace, and general office software
• Experience in landscaping, construction, design, or project coordination is considered an asset
• Experience with CRM systems, scheduling software, or estimating platforms is an asset
• Valid driver’s license considered an asset

What We’re Looking For

This position is best suited for someone who enjoys balancing administration, client communication, and operational coordination in a creative and fast-moving environment.

The right person understands that strong client experience, organization, and communication are just as important to successful project delivery as the work happening on-site.

Location Information

Community

Sydney

County

Cape Breton Regional Municipality

Province

Nova Scotia

Country

Canada

Opportunity Information

Employer

Highland Landscapes for Lifestyle

NOC Code

—

Experience Required

Yes

Available Openings

1

Pay Type

Hourly

Pay Period

Weekly

Remuneration Per Pay Period

$960.00 per week

Estimated Weekly Hours

40.00

Start Date

June 1st 2026

End Date

—

Language

English

Language Proficiency Level

Posted on

May 20th 2026

Expires

May 31st 2026