Employment - Member Service Representative

Member Service Representative

Sydney Credit Union

Casual

Weekdays Weekends Evenings Shift

Description

Date Opened: January 31, 2025

Date Closed: until filled

Competition Number: SCU-250101-OC

Casual Member Service Representative (must be available 9-5 Mon-Fri)

Are you passionate about providing exceptional service while helping members achieve their financial goals? Join our team as a Member Service Representative!

As a Member Service Representative with Sydney Credit Union, you will be the first point of contact for our members. Your primary responsibility is to deliver outstanding service while identifying and offering financial solutions that truly meet the needs of our members. Your approach to sales will focus on enhancing our members' financial well-being.

Key Responsibilities

  • Provide exceptional front-line service to members by processing financial transactions efficiently and accurately.
  • Build strong relationships with members through effective communication and a deep understanding of their financial needs.
  • Identify and recommend appropriate products and services that align with members' financial goals and well-being.
  • Uphold our commitment to ethical sales practices by only offering solutions that genuinely benefit our members.
  • Assist with administrative tasks and maintain accurate records.
  • Support our member relationship strategy by performing outbound calls and promoting our products and services.

Qualifications

  • High school diploma or equivalent; a certificate or diploma in Business is a plus.
  • Previous experience in a sales role, preferably in the financial industry.
  • Strong interpersonal and communication skills.
  • Proven ability to build and maintain positive relationships with members.
  • Detail-oriented with a strong focus on accuracy and efficiency.
  • Self-motivated and enthusiastic.
  • Strong alignment with Credit Union values and a commitment to our mission of serving our members' financial well-being.

Working with SCU
We are committed to developing a healthy workplace culture and offer an opportunity to join an engaged and community-focused team along with:

  • An opportunity to work up to 35 hours per week, making $22.85 per hour. *Our full-time, unionized employees are sourced from our casual pool.
  • Opportunities to participate in community volunteer initiatives.
  • A supportive and inclusive work environment.
  • Customized training and opportunities for personal development.
  • Credit Union system experience an asset

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal record check and a credit check.

Accommodations

Sydney Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at recruiter@sydneycreditunion.com or call 902-270-3181.

How To Apply

Sydney Credit Union will be accepting applications for this position via email. Please follow the instructions below carefully. Failure to do so may result in disqualification.

To apply, please send your resume, quoting competition # SCU-250101-OC,  to recruiter@sydneycreditunion.com  (Applications will be accepted until all positions are filled) **We wish to thank applicants in advance; only candidates selected for an interview will be contacted. **paper copies will not be accepted

Email Address: recruiter@sydneycreditunion.com Apply here

Intended Audience

This employment opportunity is open for: Canadian citizens, permanent residents, and temporary residents who are able to work for any employer in Canada (study permit, open work permit holders).

Only applicants who are authorized to work in Canada will be considered.

Location Information
Community
Sydney
County
Cape Breton Regional Municipality
Province
Nova Scotia
Country
Canada
Opportunity Information
Employer
Sydney Credit Union
NOC Code
Customer services representatives - financial institutions (64400)
Experience Required
An Asset
Available Openings
6
Pay Type
Hourly
Pay Period
Weekly
Remuneration Per Pay Period
$799.75 per week
Estimated Weekly Hours
7.00
Start Date
March 17th 2025
End Date
—
Language
English
Language Proficiency Level
Posted on
January 31st 2025
Expires
February 28th 2025